Alerts acknowledgement

Ensure each critical issue is acknowledged and properly addressed

The Alerts Acknowledgement feature helps to indicate to team members that the ownership of a specific alert has been taken, so every user in the system will be aware that the alert is not being ignored.

Alert acknowledgment

To acknowledge an alert, hover over it and click Acknowledge.

Acknowledge the alert

Once someone takes ownership of the alert, their name will be displayed in the Acknowledge by column. If the integration with Slack or MS Teams is configured, other system users will be notified about it via the selected communication channel

Any user can unacknowledge an alert and then acknowledge it to take ownership of it. To override the ownership of the Alert, click the ✖️ icon against the Alert and then click Acknowledge.

UnAcknowledge the alert

In order to start receiving notification of acknowledged or unacknowledged alerts, a Slack or MS Teams integration should be set up, and the relevant profile should be connected to the cluster.