Alerts acknowledgement
Ensure each critical issue is acknowledged and properly addressed
The Alerts Acknowledgement feature helps to indicate to team members that the ownership of a specific alert has been taken, so every user in the system will be aware that the alert is not being ignored.
To acknowledge an alert, hover over it and click Acknowledge.
Once someone takes ownership of the alert, their name will be displayed in the Acknowledge by column. If the integration with Slack or MS Teams is configured, other system users will be notified about it via the selected communication channel
Any user can unacknowledge an alert and then acknowledge it to take ownership of it.
To override the ownership of the Alert, click the ✖️ icon against the Alert and then click Acknowledge.
Last updated