> For the complete documentation index, see [llms.txt](https://docs.perfectscale.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.perfectscale.io/2.0-self-hosted-or-perfectscale-documentation/configure-alerts/alerts-overview/alerts-acknowledgement.md).

# Alerts acknowledgement

The Alerts Acknowledgement feature helps to indicate to team members that the ownership of a specific alert has been taken, so every user in the system will be aware that the alert is not being ignored.

<figure><img src="/files/DsV93AC7HkMp6jDaxPAZ" alt=""><figcaption><p>Alert acknowledgment</p></figcaption></figure>

To acknowledge an alert, hover over it and click `Acknowledge`.

<figure><img src="/files/jdj7RrQgwVXV7iBZNka7" alt="" width="562"><figcaption><p>Acknowledge the alert</p></figcaption></figure>

Once someone takes ownership of the alert, their name will be displayed in the `Acknowledge by` column. If the integration with [Slack](/2.0-self-hosted-or-perfectscale-documentation/customize-workflow/communication-and-messaging/slack-integration.md) or [MS Teams](/2.0-self-hosted-or-perfectscale-documentation/customize-workflow/communication-and-messaging/ms-teams-integration.md) is configured, other system users will be notified about it via the selected communication channel

Any user can unacknowledge an alert and then acknowledge it to take ownership of it.\
To override the ownership of the Alert, click the :heavy\_multiplication\_x: icon against the Alert and then click `Acknowledge`.

<figure><img src="/files/dIPNvyb1vAWet2KTQIhV" alt="" width="563"><figcaption><p>UnAcknowledge the alert</p></figcaption></figure>

{% hint style="info" %}
In order to start receiving notification of acknowledged or unacknowledged alerts, a [Slack](/2.0-self-hosted-or-perfectscale-documentation/customize-workflow/communication-and-messaging/slack-integration.md) or [MS Teams](/2.0-self-hosted-or-perfectscale-documentation/customize-workflow/communication-and-messaging/ms-teams-integration.md) integration should be set up, and the relevant profile should be connected to the cluster.&#x20;
{% endhint %}


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